Refund Policy

At , we strive to provide reliable virtual phone number services. Please read our refund policy carefully before making a purchase.

1. Successful Orders

Once an SMS verification code has been successfully received for an order, the purchase is considered completed and is not eligible for a refund.

2. Cancelled Orders

If an order is cancelled before an SMS verification code is received, the system may automatically refund the order amount to your ThreeSMS account balance according to the provider's cancellation policy.

3. Expired Orders

If the verification code is not received before the order expires and the provider supports automatic cancellation, the balance will be refunded to your account automatically.

4. Balance Refunds

Refunds are credited to your ThreeSMS account balance and can be used for future purchases. Account balance is generally not refundable as cash or transferred to external payment methods unless required by applicable law.

5. Fraud and Abuse

Refund requests related to fraudulent activities, abuse of the service, repeated misuse or violations of our Terms of Service may be rejected.

6. Third-Party Providers

ThreeSMS works with third-party SMS providers. Availability of refunds may depend on the provider's policies and the status of the purchased number.

7. Technical Issues

If you experience a technical issue while using our platform, please contact our support team before requesting a refund. We will investigate the issue and provide assistance whenever possible.

8. Policy Updates

We reserve the right to modify this Refund Policy at any time. Updated versions will be published on this page and become effective immediately after publication.